Business Consulting Services, LLC
Business Consulting Services, LLC
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What is High Performance Leverage?

If you ask every high performing, individual, team, or company what their most valuable resource is, they all answer the same. It's their people. Creating High Performing Leverage in your business is all about the right people working within the right system and following the right processes to produce the optimal outcomes every time. Every business has the potential to be high performing, it all comes down to this one question: What kind of leverage are you using?


Over 60% of the world's businesses are using virtual assistants and freelancers in their operations. That is no longer the headline. The cutting edge is where solopreneurs, small, and medium sized businesses can pour rocket fuel into their businesses by leveraging a "High Performance" team of specialized, highly trained, industry specific, experienced lethal admin assassins to propel them into all time high levels of customer service, and customer satisfaction.


Every role in your business is customer serving, and every role in your business is vital to your customer's satisfaction. That paradigm shift right there, is what will change the way you look at the team you have and the team you need.

Administrative Tasks

Administrative Tasks

Administrative Tasks

  • Email management
  • Calendar scheduling
  • Data entry
  • Document preparation
  • File organization
  • Meeting minutes transcription
  • Report generation
  • Contact management
  • Appointment reminders
  • Creating templates for recurring tasks
  • Creating and maintaining spreadsheets
  • Preparing presentations
  • Managing to-do lists
  • Organizing virtual files and folders
  • Handling correspondence

Customer Support

Administrative Tasks

Administrative Tasks

  • Responding to customer inquiries
  • Managing live chat support
  • Processing orders and returns
  • Survey distribution and collection
  • Managing reviews and feedback
  • Updating FAQs and knowledge bases
  • Creating customer satisfaction reports
  • Handling social media inquiries

Content Creation

Administrative Tasks

Project Management

  • Blog post writing
  • Editing and proofreading content
  • Creating social media posts
  • Designing graphics for social media
  • Developing video scripts
  • Writing newsletters
  • Creating eBooks or guides
  • Scriptwriting for podcasts
  • Compiling research for articles
  • Social media monitoring and analytics
  • Editing videos or podcasts 

Project Management

Personal Assistance

Project Management

  • Task tracking and updates
  • Project planning and organization
  • Creating project timelines
  • Coordinating team communications
  • Using project management tools (Trello, Asana)
  • Setting deadlines and reminders
  • Monitoring project budgets
  • Collecting and analyzing project feedback

Financial Tasks

Personal Assistance

Personal Assistance

  • Invoicing clients
  • Tracking expenses
  • Basic bookkeeping
  • Preparing financial reports
  • Managing payroll for small businesses
  • Reconciling bank statements
  • Creating and managing budgets
  • Handling tax preparation documents
  • Monitoring cash flow
  • Assisting with financial audits

Personal Assistance

Personal Assistance

Personal Assistance

  • Travel planning and booking
  • Researching restaurants and activities
  • Event planning (meetings, parties)
  • Gift purchasing and delivery
  • Household management (e.g., scheduling repairs)
  • Managing personal appointments
  • Organizing home office spaces
  • Running personal errands online
  • Setting up reminders for important dates
  • Compiling lists for shopping or tasks

Technical Support

Technical Support

Technical Support

  • Website updates (content management)
  • Setting up email accounts
  • Managing online memberships and subscriptions
  • Creating and maintaining databases
  • Installing and configuring software
  • Conducting website audits for SEO
  • Monitoring website analytics
  • Assisting with online advertising setup

Marketing Support

Technical Support

Technical Support

  • Email marketing campaigns
  • Market research and analysis
  • Keyword research for SEO
  • Social media strategy development
  • Creating promotional materials
  • Developing marketing plans
  • Analyzing competitors
  • Managing affiliate marketing programs
  • Setting up and managing Google Ads
  • Conducting audience segmentation analysis

MIsc Tasks

Technical Support

MIsc Tasks

  • Transcription of audio/video files
  • Managing online forums or communities
  • Compiling and maintaining contact lists
  • Conducting outreach to potential clients
  • Creating checklists for processes
  • Developing FAQs for products or services
  • Conducting product research and testing

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